Policies

We value your time and are committed to providing a professional and relaxing environment. Please arrive at least 10 minutes early for your appointment to ensure a smooth experience. Late arrivals may result in shortened sessions to honor our next scheduled guest’s time.

Cancellations must be made 24 hours in advance to avoid being charged. No-shows or late cancellations will be billed at the full session rate. These policies help us provide consistent, quality care for all clients in Pleasant Hill, Concord, Walnut Creek, Martinez & Alamo.